AVAILABLE JOBS
Inbound Agent
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Team Leader
A team leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
SME (Subject Matter Expert)
The main job of an SME is to ensure that the content or information pertaining to her/his field of expertise is accurate. They provide their specific knowledge to a project. They can work as freelance experts and answer student queries in their subjects.
QA SPECIALIST
Quality assurance specialists are responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes in order to meet established quality standards.
TRAINER
Monitors agent calls and agent performance to identify training gaps. Finds new ways to be more effective in the delivery of the training to the agents. Learn new techniques to improve classroom facilitation skills.
Inbound Agent
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Team Leader
A team leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
SME (Subject Matter Expert)
The main job of an SME is to ensure that the content or information pertaining to her/his field of expertise is accurate. They provide their specific knowledge to a project. They can work as freelance experts and answer student queries in their subjects.
QA SPECIALIST
Quality assurance specialists are responsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes in order to meet established quality standards.
TRAINER
Monitors agent calls and agent performance to identify training gaps. Finds new ways to be more effective in the delivery of the training to the agents. Learn new techniques to improve classroom facilitation skills.